1. Bookings made by telephone will remain firm provided we receive the amount due within seven days.
2. If your course starts within one month of the date you make the booking, please pay the total price.
3. The balance due must be received at least one month before the beginning of the period booked. If we do not receive it when due, we shall with regret, make your booking available to others.
4. All payments must be made in sterling.
5. Once we have accepted your booking and payment a contract has been entered into.
6. When you sign the booking form you warrant: that you are over 18 years old and have the authority of any persons accompanying you who will use the property during the period booked; that you sign on their behalf and that you will indemnify us against all loss and damage arising directly or indirectly to the property and its contents from any deliberate or negligent act or omission by yourself or any person
   accompanying you.
7. We shall not be responsible for any loss, or damage to any belongings, or injuries sustained by you or any person accompanying you.
8. You must arrange your own holiday cancellation and travel insurance.
9. If you cancel a booking for any reason you must notify us in writing and whatever you have paid (less £20) will be returned to you if that booking is taken up by someone else. No refund can be made if the cancelled booking is not rebooked.
10. We can in some cases transfer bookings to a new date if available provided this is requested not less than two months from the start of the course.
11. We may cancel a booking at any time before the date on which it begins. We would only expect to do this for a reason unforeseen by us at the time your booking was accepted. In this unlikely event we shall refund in full all money received by us for the booking.

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